ABOUT ME

“it’s not who you are underneath, it’s what you do that defines you.”

- Christopher Nolan

  • Employment type: Full-time
  • Company: Reisen à la carte GmbH
  • Location: Berlin - Wannsee, Germany
  • Start Date: 2015-03-31
  • End Date: 2017-03-30

Company

This independent and exclusive Travel Agency was founded in 2003. It’s four employees are in charge of a big customer base of private and business travellers. The largest company that this agency manages has 9000 employees. Since 2009 the agency is an IATA Passage Sales Office.

Responsibility

Working as a consultant for business and private trips, creating individual trips, booking of hotels, flights, package holiday and rental cars, supporting all travellers on their trips and after their trips, managing, supporting and analysing the business clients’ travels.

Successes

  • Acquired the knowledge of how to use the booking programs Amadeus/TOMA, HRS, meetago, ShopHoliday, IrisPlus and Bistro
  • Optimised the travel costs, booking processes and standardised the trips of all business customers.
  • Negotiated about 500 contracts with the travel industry
  • In charge of social media marketing, extension of the website, installing new computers and software infrastructure. Introduced a new way of organisation to the agency itself
  • Specialisation in Overseas individual and adventure travel i.e. with the programs "Aussie Specialist", "100% Pure New Zealand Specialist", "Intrepid Travel - Expert Program", "DERTOUR Distant Countries", "Seminar Trip of TUI to Rhodos" and some more

This is what I do

Transfers

Planning

Travel Offers

Holiday Information Meeting

Organisation

Bookings

Tour Guiding

Evaluation

Concerns Management

Destination Management

Optimisation

Follow-up work

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